RapidReg Kiosk — frequently asked questions
Common questions from event teams evaluating Kiosk for the door.
Does Kiosk work without an internet connection?
Yes. Kiosk downloads the event, attendee data and badge templates to a local database before doors open, so scanning, registration and printing all continue if the connection drops. Changes sync automatically once it's back.
What scanners and printers does Kiosk support?
Kiosk is built around standard USB keyboard-wedge scanners and works with the badge printers we set up as part of onboarding. We calibrate print size and layout with you before event day.
Can walk-ups register on the spot?
Yes. A short internal form or the fullscreen kiosk flow captures name, business and role, creates the record, and prints the badge immediately — no pre-registration required.
How is attendance confirmed?
Kiosk only marks someone as attended once the printer confirms the job was accepted — not when a button is clicked. If a print fails, attendance stays unconfirmed and a retry appears immediately.
Still have questions about RapidReg Kiosk?
Talk to us directly — we'll answer whatever's specific to your event.